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Payments

Is it safe to use my personal and payment data on your website?

 It sure is. We only use trusted third-party payment processors such as Shop Pay & Paypal. As a result, we don't store any payment data, just your order details, which we handle in line with our GDPR regulations.

If you prefer, we’d be very happy to take your order over the phone. Just have a payment card ready.

Which cards or online services do you accept for payment?

Lots! 

We want checkout to be as smooth as possible for you! You can pay by Visa, Visa Electron, Mastercard and Maestro, Paypal, Amazon Pay, Apple Pay, Android Pay and American Express.

Can I pay by cheque?

Sorry, you can't.

Unfortunately, we do not accept cheques as a form of payment, we do however accept many other forms of payment: 

- Online card payment (Visa, Mastercard, Barclaycard etc).

- Paypal

- Paypal Credit

- Telephone card payment

- Bank transfers 

Can I pay in another currency? What’s the conversion rate?

Yes, you can. 

We operate in pounds sterling, which means your card or payment provider will do the converting into your own currency.

Please note: The conversion rate and any conversion charges are set by your provider, so they will be the best to provide information on this.

Can I have a VAT receipt?

No problem! Just follow these simple steps:

 1. Get in contact with us using our live chat or using the details on our contact us page.

 2. Select VAT receipt request as the topic & supply your order details: name, email address, order number and date.

 3. Sit back and wait! You will receive your VAT receipt within 24 hours of your request.

Still not found your answer?

If we still haven't answered your question, you can contact us via our live chat or by using the form below and we will get back to you as soon as possible.